Welcome to the TasK Help Center!
Here you'll find simple guides, examples, and tips to help you use the platform effectively.
Teams & users
Create teams, invite members.
-
How do I create a team and invite members?
Open Users → Teams and click “Create”. Then use “Invite” in the team to send invitations (available under Users → Invitations).
-
What sign‑in methods are available?
You can sign in with email + password, as well as Google and Yandex.
-
How do I change the interface language?
Open your profile and choose “Change language” — ru/en/zh are supported and apply instantly.
-
How do I assign roles in a team?
Open Teams → members → “Add member”. Pick a user and role (admin/member/viewer).
-
How do I transfer a project owner?
Open the project, go to members, and select a new owner. The previous owner remains an admin.
-
Where do I see sent invitations?
Users → Invitations. You can resend or revoke invitations there.
Projects
Create projects, add sources, configure chat, and manage tags.
-
How do I create a project?
Click “New project”, fill in the title and description. The project appears in the list and becomes accessible to your team.
-
How do I add a member and set a role?
Inside the project, click “Add member”, pick a user and a role. You can revoke access at any time.
-
How do I copy a project?
Choose “Copy” in the project menu — a clone with description, chats, and sources will be created.
-
How do I add project tags?
Open the project and click “Edit tags”. Add multiple tags and use them in search.
-
How do I make a project public?
Toggle the project to “Public project”. The link becomes accessible without authentication.
-
How do I delete a project?
Open the project menu and select “Delete”. Deleted projects are hidden from lists.
-
Where do I set chat options for a project?
Open “Manage Options” in the project for model, system prompt, context depth, and RAG parameters.
Knowledge sources
Add URLs, files, or text; extract documents and chunks.
-
How do I add a source?
Go to “Sources → New source”. Provide a URL, upload a file (txt, md, html, mp3/wav/mp4, pdf) or paste text, then select a project.
-
What happens after I upload a file?
The source is downloaded/transcribed, split into chunks, and indexed for RAG search.
-
How can I view documents and chunks?
The source page includes document preview and a list of chunks with their own preview.
-
How do I enable speaker diarization for audio?
Turn on the “Speaker Diarization” option when creating a source.
-
How do I re‑index a source?
Use “Start processing” or “Re‑transcribe” in the source actions — the index will be refreshed.
-
Can I open the original link?
Yes, the source card shows a clickable URI.
-
How do I remove a source from a project?
Open the project → Sources list → “Delete” in the row menu.
Models & MCP
Pick models, edit system prompts, and connect MCP servers.
-
Where do I set a default model?
Open Options for user/project/chat and choose a model under Chat → Model.
-
How do I change the system prompt?
Use “Manage Options” for a project or chat and edit the System Prompt.
-
How do I connect an MCP server?
Go to LLM → MCP Servers to add a server and enable it in project or chat “Manage Options”.
-
Where do I tune RAG settings?
Project “Manage Options” includes chunk size/overlap and embedding model settings.
-
Can I override settings per chat?
Yes. Chats have their own Options: model, system prompt, and context depth.
-
How can I see current parameters?
Open the chat Details (button in the header) — parameters appear in the side panel.
Assistant chats
Create chats, attach sources, and get answers grounded in your project materials.
-
How do I create a chat?
Click “Add new chat” in a project or on the Chats page and select sources if needed.
-
How do I manage chat parameters?
Use “Manage options” for model, system prompt, context depth, and RAG context template.
-
How do I export a conversation?
Use “Export as md/html/pdf” in the chat menu.
-
Where do I see answer details?
Open “Details” in the chat header — see model, prompt, and context.
-
How do I delete a chat?
Open the chat menu and select “Delete” — the chat is marked as deleted.
-
Can I link to a specific message?
Yes, use the message URL from the “Details” view to open and scroll to it.
-
How do I add sources to a chat?
Create a chat from a project with selected sources or specify them during chat creation.
Search
Find projects, chats, and messages via the global search bar.
-
How do I open search?
Click the search bar in the header or the magnifier icon — available on all pages.
-
What is indexed?
Project titles/descriptions, chats, and recent messages (excluding deleted ones).
-
Can I open an exact item from search?
Yes, clicking a result opens the project/chat or the specific message.
-
Is there a minimum query length?
Yes, at least 2 characters.
-
Is search available without authentication?
No, results respect permissions and only include accessible objects.
Billing, usage & quotas
Control plans, invoices, and consumption for the entire organisation.
-
Where do I see current usage?
The Billing dashboard shows token, storage, and automation consumption with daily breakdowns.
-
How do I update the payment method?
Navigate to Billing → Payment methods, add a new card, verify it, and mark it as default. The previous card remains as fallback.
-
Can I share invoices with finance?
Add billing recipients under Billing → Notifications. Monthly PDF invoices and usage summaries are emailed automatically.
-
How are automations billed?
Each run consumes automation credits included in your plan. Extra runs are billed as pay-as-you-go with clear pricing.
-
Can I switch between monthly and annual plans?
No. We don’t offer annual plans — only monthly billing is available. Contact support if you need a different arrangement.
-
Where can I download invoice history?
Invoices tab lists every document with amount, status, and download link. You can also enable the accounting webhook for ERP sync.
API & integrations
Create tokens and explore the API documentation.
-
How do I create an API token?
Open Secrets → New Secret. Choose “Access Token” and copy the generated secret.
-
Where can I view the OpenAPI spec?
API documentation: https://docs.ai-aid.pro/redocly